contact
a bank
If you want to switch your payment instructions, saved payees or account balance between banks, start by contacting your new bank.
how Your new bank can help you move
Using the Payments NZ switching process, your new bank can help you by moving:
- Your payment instructions – including direct debits and automatic payments
- Your saved payees
- Your account balance, if you choose to close your account at your current bank.
Participating banks
Find out how to switch
