Switching
made simple
Move payment instructions, payee information and account balances between banks in Aotearoa New Zealand — conveniently and easily.
The switching process takes the hassle out of switching, by helping you to easily move payment instructions – including direct debits and automatic payments – and saved payees from your current bank to a new bank.
HOW IT WORKS
Open an account with your new bank
You'll need to open an account with your new bank before switching your payment instructions or saved payees.
Ask your new bank to start the switch
They'll ask you to complete a simple form. This gives them authority to move your payment instructions, saved payees, and your account balance if you're closing your account at your current bank.
See how to switchWork with your new bank to make the switch
Your new bank will arrange the transfer of your payment instructions and other information – with a few tasks for you to handle. Your payment instructions will stay active at your current bank until the switch date.
READY TO SWITCH?
Start by contacting your new bank. They'll guide you through the process and request the relevant switching information.
Find a participating bank